The Facts

How your booking works...

• We only take a small deposit now (approx 10% to 15%) and you pay the balance due on arrival at the Ratu Kini Jetty.
• If you pay the balance in cash you will avoid the extra 2.5% credit card charges at check in.
• Payment will be taken in Fijian Dollars only. Any refunds will be paid in FJD. The payment amount may be different due to currency fluctuations.
• Last minute booking for next day, please book no later than 2pm the day before.
• As soon as you book we'll send you an "Order Pending" email to say we have received this. We then book your tour (as fast as humanly possible), and send you a second "Order Confirmed" email with all the important details of your trip. No need to print this voucher but you must be able to tell the check in staff your Booking Reference number.
• Your credit card is stored in our booking systems secure vault and will automatically be deleted 30 days after your trip. We do not have access to your credit card numbers.
• All prices include 25% Fiji Government taxes & levies (9% VAT + 10% Sales Turnover Tax + 6% Environmental Levy)

Free Cancellation & 100% Refund…

• You may cancel free of charge PLUS we'll give you 100% refund of any payment made up until 48 hours before your booking date. If you cancel within 48 hours before departure or you are a no-show, full payment is required, we will automatically take this from your credit card.
• If HotFiji.deals is unable to confirm your booking, we will refund 100% of any payment made.
• If Ratu Kini cancels due to bad weather, they will move the departure date, however if on that day you are unable to do the tour, we will refund 100% of your payment.

How to Cancel...

• For all cancellations please contact HotFiji.deals on ph: 777 6666 or email info@hotfiji.deals. We highly recommend you have travel insurance to cover any possible cancellation costs.