Welcome to HotFiji.deals. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern HotFiji.deals’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website. The term ‘HotFiji.deals’ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘company’ refers to Your Online (Fiji) Ltd. The term ‘you’ refers to the user or viewer of our website. The use of this website is subject to the following terms of use:
- The content of the pages of this website is for your general information and use only. It is subject to change without notice.
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
- This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, photos, content and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
- You are prohibited from copying any of the photos from this website.
- From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
- Your use of this website and any dispute arising out of such use of the website is subject to the laws of Fiji.
- These terms and conditions apply to your booking of services with www.HotFiji.deals, or brought to you by HotFiji.deals, and may vary from time to time.
Booking Terms and Conditions
Email Communications:
- We will send you email confirmation of your booking or booking enquiry.
- Your Booking is confirmed once you have received an “Order Confirmed” voucher via email.
- Vouchers aren’t required to be printed but you must be able to show them on a mobile device.
Weather Cancellations:
If the Tour is cancelled due to weather conditions 99% of tours offer a rebooking or full refund will be given. Please refer to the terms and conditions on your Confirmation Voucher to see if this is applicable.
Travel Insurance:
We recommend you have suitable travel insurance or other cover in order that you protect yourself from the potential for cancellation.
Your Contract:
Your Contract is with the Operator, tour operator, or other service provider as detailed on your Confirmation Voucher and HotFiji.deals acts as an Agent. We accept no liability for any matters arising from or otherwise connected with your contract. Our emails confirm the details of your booking and the related terms of service. You are required to ensure that these details are correct.
Cancellation / Refund Policy
FREE CANCELLATION & 100% REFUND:
You may cancel free of charge PLUS we’ll give you 100% refund of any payment made up until 48 hours before your booking date. If you cancel within 48 hours before departure or you are a no-show, you will be charged the total price automatically on your credit card. Unless otherwise stated on the product web page.
AIRPORT TRANSFERS:
If your flight is delayed, even to the next day/week/month, it’s no problem, we will just move it at no extra charge, just make sure to let us know. If your transfer was late you may request 100% refund, please email us all the details.
CANCELLATION BY OPERATOR:
If HotFiji.deals is unable to confirm your booking, we will refund 100% of any payment made. If an operator cancels due to bad weather including cruise ships that can’t dock, we will refund 100% of your payment.
HOW TO CANCEL:
For all cancellations please contact HotFiji.deals on ph: +679 891 9111 or email info@hotfiji.deals, not the operator. We highly recommend you have travel insurance to cover any possible cancellation costs.
CURRENCY:
We take payment in Fijian Dollars (FJD) only. Any refunds will be paid in FJD. The payment amount may be different due to currency fluctuations.
Cards Excepted
We accept Visa, MasterCard and American Express credit cards.
Website Owner
The registered company Your Online (Fiji) Ltd trades as HotFiji.deals at P.O. Box 11765, Nadi Airport, Fiji
